Privacy Policy

Qvicom processes the personal data required to operate the client portal: your name, business contact details, the websites you ask us to manage, and the content of your support requests.

What we store. Account details, ticket history, uploaded reference files and operational records about your websites (availability, backups, updates).

Why we store it. To deliver the maintenance, security and support services you have contracted, and to keep an auditable record of every action taken on your websites.

Who can see it. Authorised Qvicom personnel only, under role-based access control. Audit logs record every administrative action. Your data is never sold or shared with third parties for marketing.

Your rights. You can request access, correction or deletion of your personal data by writing to us from the contact form. Deletion requests are honoured except where we must retain records for legal or accounting purposes.

Retention. Operational logs are retained for 365 days by default.